tag:blogger.com,1999:blog-8144727781552044864.post2052290974553432380..comments2023-10-21T08:22:23.232-07:00Comments on Four Strong Women: Satellite, Bills, and Dumb Customer ServiceEmmy Ellishttp://www.blogger.com/profile/06348320835897735088noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-8144727781552044864.post-8773575301068624772011-09-19T12:44:08.527-07:002011-09-19T12:44:08.527-07:00This is why we don't have cable or satellite d...This is why we don't have cable or satellite dish TV. I don't watch TV at all, and husband is content to watch whatever drivel is on the old-timey stations showing reruns from the 60s, if he's in the mood to veg. The kids are busy upstairs using their computers to find whatever they want to watch. <br />Too much hassle for not enough reward!Fiona McGierhttps://www.blogger.com/profile/13495707848048468428noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-82310052869318210762011-09-13T00:46:55.774-07:002011-09-13T00:46:55.774-07:00Ha! I'm going through something similar in eb...Ha! I'm going through something similar in ebay. I had to open up a 'case' because I returned something and didn't get my refund. The customer service bloke told me I would need to return the item before I got my refund. He even got the name of the seller wrong and I won't even go into his spelling and grammatical errors. o_OC.J.https://www.blogger.com/profile/11107559129094781436noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-34559316977024706002011-09-12T18:55:48.468-07:002011-09-12T18:55:48.468-07:00Just so you know I am not laughing AT you I am lau...Just so you know I am not laughing AT you I am laughing WITH you. We had such a fiasco when we had our new HD dish installed. It took 9 hours and 2 technicians along with a phone call to the company because I needed a <b>translator</b>. <br />BTW, how disgusting of the "dish moving" guy. {{{SHUDDER}}}Lorie Shewbridgehttps://www.blogger.com/profile/17021526379136899314noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-1464638055519559932011-09-12T18:38:23.868-07:002011-09-12T18:38:23.868-07:00Stuck on a carousel, yup that's exactly what I...Stuck on a carousel, yup that's exactly what I felt like with Dish. They drove me absolutely nuts. NO matter what you said you did each person that came on the line started from the same place, have you changed the batteries?<br /><br />And then go through the whole, give me this number and then tell me to push this button on the remote even though the remote is not working.<br /><br />I was about ready to smash something.Anonymoushttps://www.blogger.com/profile/14732990670104875171noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-62572136870777894632011-09-12T17:21:35.545-07:002011-09-12T17:21:35.545-07:00The worst one I had was with this well known VOIP ...The worst one I had was with this well known VOIP phone company. For 2 years I had no problems with them. In that time I moved twice. I moved a third time and took the equipment with me, thinking it would be a snap to just set it up again on the new Internet I had. <br /><br />It worked for a bout a week, then off and on for another week or so. I called the help desk (which on the rare occasion before had indeed gbeen helpful)<br /><br />They ran me through a set of steps, which I did. Didn't work. Now mind you all this is via email, since HELLO, I DON'T HAVE A PHONE. I kept getting more and more frustrated. Finally they sent me a new modem. <br /><br />Great I thought. Now it will work. It still didn't. Yet every time I sent an email detailing exactly what I had done I got a response outlining the steps to take -- the same steps I'd already done a dozen times.<br /><br />It was like they were stuck on a carousel. They couldn't change their troubleshooting past step 1, 2 & 3. And I never got anyone higher up to suggest or try anything. They were a brick wall. I gave up on them. Which is a pity because all my long distance calls in North America were free and that was really great. <br />But not worth the trouble those useless a-holes put me throughPat Brownhttps://www.blogger.com/profile/08824114343214016153noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-1639023624632662382011-09-12T17:03:13.069-07:002011-09-12T17:03:13.069-07:00Shawn, loved the post, hate that it happened to yo...Shawn, loved the post, hate that it happened to you. Of course that's why I still use an antenna. Yep, I'm a rare breed. My tech issues are usually with the phone company and my DSL high speed connection. Trust me, high speed is just two words with no meaning to those people. The last bout, I told the repairman to stay put, that I was locking up my office and coming home. We had a lovely in person face to face conversation. I love my new router and the service "So far" -- I'm not delusional -- has been great.Cassie Exlinehttps://www.blogger.com/profile/07032720662086516954noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-38404692726784841002011-09-12T15:59:18.828-07:002011-09-12T15:59:18.828-07:00HAHAHAHAHA, Shawn. They were going to send you ano...HAHAHAHAHA, Shawn. They were going to send you another remote as a way to keep you from leaving? Wow! Um, just wow! HAHAHAHA<br /><br />I've had numerous encounters with stupid customer service reps. As we live in the city, we don't have to deal with Dish if we don't want to. We have a few options. It's nice to have those options.Marci Baunhttps://www.blogger.com/profile/01850775917897362922noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-45060315253498876802011-09-12T12:55:39.088-07:002011-09-12T12:55:39.088-07:00An addition: once we got the new remote I could no...An addition: once we got the new remote I could not get it to work and went through another session with another idiot tech person.<br /><br />It was surreal, I'd say something then they would ask me the exact thing I had just told them I did.<br /><br />I think my blood pressure rivaled Mt. St Helene's by the time I got off the phone with them. <br /><br />Since then I have switched to the other provider and i am liking their service much better. We had an issue with the internet connection and when I called they actually treated me like I had a brain.<br /><br />The other dish provider when i canceled my service wanted to know why I did, I told them the story and they said, we don't want to lose a valuable customer such as yourself, we will send you a new remote.<br /><br />I lost it and screamed at the guy.Anonymoushttps://www.blogger.com/profile/14732990670104875171noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-37485088744298597082011-09-12T12:48:00.658-07:002011-09-12T12:48:00.658-07:00ROFLMAO!!! As always you crack me up!
And yes, I&...ROFLMAO!!! As always you crack me up!<br /><br />And yes, I've dealt with several idiots like that. I went through 3 months of pure hell trying to get our land line phone company (who I got rid of and went to cell phones) to understand that I needed Internet service and that we did not live at the old address, which they should know since THEY'RE the ones who updated our acct and shifted it over to this address.Faith Bicknellhttps://www.blogger.com/profile/08978240749619858463noreply@blogger.comtag:blogger.com,1999:blog-8144727781552044864.post-86253726095630515082011-09-12T09:33:11.865-07:002011-09-12T09:33:11.865-07:00Your post was absolutely hilarious! Of course we&...Your post was absolutely hilarious! Of course we've all had our clashes with service personnel and I hate it when I have to argue with someone over the phone who isn't listening to what I've already told them a gazillion times! But, I must confess, the worst was when I argued with a manager at a Big 5 Sporting Goods store and ended up yelling "F** you" before walking out. He yelled the same thing back! Needless to say after I phoned management and was referred to another branch, I got my way!Patriciahttps://www.blogger.com/profile/11512099085568969698noreply@blogger.com